Privacy Policy
The privacy of our users is a priority. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website and services. By accessing or using Volucer, you agree to the terms of this policy.
1. Information We Collect
We may collect the following types of information:
a) Information provided directly by you:
- Full name;
- Email;
- Phone number;
- Payment information (when applicable);
- Other information you choose to share when filling out forms on the site.
b) Information collected automatically:
- IP address;
- Approximate location data;
- Browser and device type;
- Pages visited and interactions on the site;
- Cookies and similar technologies;
- Data collected by trackers, including Google Ads, Meta, Facebook, Instagram, TikTok, and Kwai.
c) Third-party information:
We may receive data from partners or third-party services integrated with the site.
2. How We Use Your Information
We use your information for the following purposes:
- Process transactions and provide requested services;
- Improve and personalize your experience on the site;
- Send communications related to our services, promotions, and updates (with your authorization);
- Conduct analyses and improvements to site performance;
- Monitor and optimize advertising campaigns using trackers such as Google Ads, Meta, Facebook, Instagram, TikTok, and Kwai;
- Ensure security and prevent fraud;
- Comply with legal and regulatory obligations.
3. Information Sharing
We do not sell or rent your personal information. However, we may share it with:
- Service providers: Third parties that assist with site operation, payment processing, or customer support;
- Legal authorities: When required by law or to protect our rights;
- Business partners: With your permission or in connection with specific services;
- Advertising platforms and social networks: Such as Google Ads, Meta, Facebook, Instagram, TikTok, and Kwai, to improve the relevance of our ads and measure results.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve your experience on the site;
- Analyze site performance;
- Display personalized content and ads;
- Conduct remarketing campaigns and measure results using tools such as Google Ads, Meta, Facebook, Instagram, TikTok, and Kwai.
You can configure your browser to refuse cookies, but this may limit some site features.
5. Information Security
We adopt technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee the absolute security of transmitted data.
6. Your Rights
You have the following rights regarding your personal information:
- Access and correct: Request access to the information we hold about you and correct it if it is inaccurate;
- Delete: Request the deletion of your personal information, subject to legal requirements;
- Withdraw consent: Opt out of receiving communications or withdraw consent for data collection.
To exercise your rights, contact us at contato@volucer.me
7. Data Retention
We retain your information for as long as necessary to fulfill the purposes described in this policy, except when a longer period is required by law.